各位小伙伴,为了找到一份好的工作,在英文简历上面也是需要下足功夫的,以下是客服人员的英文简历模板,欢迎阅读!
客服人员的英文简历模板
Objective: Junior Customer Service Representative
|
•
|
Several customer internship experience, familiar with the basic process of customer service
|
•
|
A solid business knowledge in XX industry
|
•
|
Good communication skills
|
•
|
Mandarin Proficiency Test Certificate, 1st Grade, B Level
|
•
|
Proficiency in MS Word,Excel,PowerPoint
|
Customer Service Experience
|
Shanghai Langte Technical Services Ltd.
|
2013.12-2014.05
|
Customer Service Representative (Intern)
|
•
|
Contacted with the customers who have purchased the product
|
•
|
Recorded customer issuesand generated documentation through the CRM system
|
Zhejiang, Runxun Telecom Ltd.
|
2012.07- 2012.10
|
Service Specilist (Intern)
|
•
|
Solved customer problems, periodically query the database and supplementary Information
|
•
|
Called the customers to comfirm whether the information changed
|
Shanghai Dada Software Training
|
2012.07-2012.09
|
•
|
j2ee training jsp, servlert, ssh, jquery, mybitas, dwr Etc.
|
Jobs University Students' Union
|
2011.10-2012.09
|
Organization Department Officer
|
•
|
Organized Orientation Party and New Year's party
|
Jobs University "Freshmen Cup" English Speech Contest
|
2012.03
|
Jobs University
|
2010.09-2014.06
|
Second-class Jobe University scholarship for two consecutive years (10% of class)
|
拓展阅读:英文简历中的Skills技能
范例:
Language
English TEM8
Spanish Basic
Computer skills
Word, Excel, Power Point Basic Knowledge
注意点:
1. 将主要技能分类,一般公司看中的主要是语言技能和电脑技能。
2. 技能在左侧,右侧为该技能你获得的证书或者是熟练程度。
技能类常用词汇:
关于熟练程度的词汇:
基本掌握:Basic knowledge
中等掌握:Medium
十分熟练:Advance(语言可以用Fluent)
英语证书类:
大学英语四级 CET4 (College English Test Band 4 Certificate)
大学英语六级 CET6 (College English Test Band 6 Certificate)
英语专业四级 TEM4 (Test for English Major Grade 4 Certificate)
英语专业八级 TEM8 (Test for English Major Grade 8 Certificate)
商务英语证书 Business English Certificate)
雅思 IELTS (International English Language Testing System)
托福 TOEFL (Test of English as a Foreign Language)
BEC初级 (BEC Preliminary Level,缩略为BEC Pre.)
BEC中级 (BEC Vantage Level,缩略为BEC Van.)
BEC高级 (BEC Higher Level,缩略为BEC Hi.)
计算机类:
全国计算机一级证书 First-level Certificate for National Computer
网络工程师 Network Engineer
软件设计师 Software Architect
数据库分析师 Database Analyst
网络管理员 Webmaster
信息系统项目管理师 Information Systems Project Management Division
网络规划设计师 Network Planning Designer
多媒体应用设计师 Multimedia designer